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Privacy & Cookies


  1. We protect your data

This Privacy Policy sets out the policy with respect to the collection, processing, storage, disclosure and recording (using so-called “cookies”) of personal information supplied by you. We are X-Clusive Competitions LTD of 43, Innovation Centre, Airfield Business Park, Leicester Rd, Market Harborough, LE16 7WB, company registration No: 11993062 (“X-Clusive Competitions LTD”, “we”, “us” or “our”). We respect your privacy and are committed to treating any information that we obtain about you with as much care as possible and in a manner that is compliant with all applicable data protection legislation including the EU General Data Protection Regulation 2016/679 (“GDPR”) and any national implementing laws in relation to the same (collectively, “Data Protection Legislation”). Before accessing our website, we would like to inform you of what data we may request from you and for which purposes such data is collected and used.

This document explains

This policy is intended to be communicated to you in a concise, transparent and easily accessible way, but we appreciate that you may have queries or want to seek clarification as to its terms. If so, please email [email protected] and we will respond as soon as possible.

We reserve the right to make changes to this Privacy Policy in order to reflect any changes in Data Protection Legislation and best practice from time to time. We will notify you of such changes, but you are advised to check for an updated version of this policy on our website each time you interact with us.

In this Privacy Policy, terms defined in the GDPR, including “data subject”, “personal data”, and “processing”, have the same meaning.

  1. The personal data we process

We collect personal data about you through the Channels when you:

The type of personal data we process may include:

  1. The purposes for which we process your personal data

We use the personal data for the purposes of:

We may process your personal data for the purposes set out in above ourselves or in conjunction with our third-party service providers.

  1. The lawful bases by which we process your personal data

Your consent
By accepting the terms of this Privacy Policy, you give us your express, freely given consent to process any of your personal data in accordance with the terms of this policy. You may withdraw your consent at any time by emailing us at [email protected] You can also unsubscribe from different types of emails by following the unsubscribe link displayed at the bottom of each email. The withdrawal of your consent will not affect the lawfulness of processing based on consent before withdrawal or the lawfulness of processing based on other lawful grounds as set out below.

Other lawful grounds
We may process your personal data in any circumstances where such processing is necessary:

  1. What if you refuse to provide us with any personal data?

Where we need to collect personal data by law, or under the terms of an agreement we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with your prize). In this case, we may have to cancel the award of the prize to you and choose another winner, but we will notify you if this is the case.

We may lawfully obtain information from third-parties or public sources and we may process that information where it is an essential component of the prize we offer you.

  1. Sharing information with affiliates and third-parties

We will not share any of your personal data with third-parties except as set out here or otherwise notified to you or agreed between you and us from time to time.

We may share personal data with our group companies and partnered companies (together, “Affiliates”) in order to provide our goods and services to you and for the other purposes outlined in this policy.

From time to time, we will also need to share personal data with the following types of third-party service providers who we engage to provide services which facilitate our business and who may need to process your personal data to the extent necessary to provide those services:

We seek to ensure that any third-party engaged by us who processes your personal data has policies and procedures in place to ensure compliance with the Data Protection Legislation. Unless otherwise disclosed to you from time to time, we will remain the data controller in respect of your personal data notwithstanding that third-parties may be engaged as data processors.

We may share your personal information with third-parties where we are required to do so by law or regulation (such as in connection with an investigation of fraud or other legal enquiry) or in connection with other legal proceedings (including where we believe that your actions violate applicable laws, or any usage guidelines for specific products or services, or threaten the rights, property, or safety of us, our users, or others).

  1. Your rights as a data subject

Subject to any conditions or requirements set out in the relevant Data Protection Legislation, you may have some or all of the following rights in relation to the personal data we hold about you:

  1. Storage and retention of your personal data

As a minimum, we will store your data for as long as is reasonably necessary to provide you with the prize and, as a maximum, for a period of twelve months from the end of the promotional period of the relevant prize draw, competition, contest in which you are a winner.

If you tell us that you would like to delete your account, we will take steps to delete all the personal data we hold about you once it is no longer necessary for us to hold it (e.g. to fulfil any prize, resolve disputes, or as is permitted by applicable law or regulation).

For as long as we do store your data, we will follow generally accepted industry standards and maintain reasonable safeguards to attempt to ensure the security, integrity, and privacy of the information you have provided. We have security measures in place designed to protect against the loss, misuse, and alteration of the information under our control. Personal data collected by us is stored in secure operating environments that are not available to the public. Despite our efforts to keep your personal data secure, no system can be 100% reliable. We cannot be held liable for any loss you may suffer if a third-party procures unauthorised access to any data you provide through the Channels. We will notify you as soon as possible if we have reason to believe that there has been a personal data breach by us (or your personal data held by us).

  1. Links to Third-Parties

Our website may link or redirect to other websites that are beyond our control. Such links or redirections are not endorsements of such websites or representation of our affiliation with them in any way and such third-party websites are outside the scope of this Privacy Policy.

If you access such third-party websites, please ensure that you are satisfied with their respective privacy policies before you provide them with any personal data. We cannot be held responsible for the activities, privacy policies or levels of privacy compliance of any website operated by any third-party.

  1. Cookies

A cookie is a small file of letters and numbers stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a better experience when you browse our website and also allows us to improve our website.

Some data collected by cookies is collected on an anonymous and/or aggregated basis. Where we use cookies that contain personal data, we will only process that personal data as set out in this policy.

Your browser may give you the ability to block all or some cookies by activating a setting in your browser’s options. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website. Except for essential cookies, all cookies will remain unless the cookie cache is cleared (unless otherwise indicated in the table above).

To find out more about cookies including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org/manage-cookies

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