Introduction
This Privacy Policy outlines the policies and procedures of Xclusive Competitions Ltd regarding the collection, use, and disclosure of your information when you use our Service. It also explains your privacy rights and how the law protects you.
We use your personal data to deliver and improve our Service. By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation and Definitions
Words with capitalized initial letters have meanings specified in this document. These definitions apply whether the terms appear in singular or plural form.
Definitions
For the purposes of this Privacy Policy:
- Account: A unique account created for you to access our Service or specific parts of it.
- Company: Refers to Xclusive Competitions Ltd, located at X-Clusive Competitions LTD. Unit C2, Eckland Lodge Business Park, Market Harborough, LE16 8HB. Referred to as “the Company,” “We,” “Us,” or “Our” throughout this document.
- Cookies: Small files stored on your device by a website that track your browsing activity and enhance your user experience.
- Country: Refers to the United Kingdom.
- Device: Any device used to access our Service, such as a computer, smartphone, or tablet.
- Personal Data: Information related to an identified or identifiable individual.
- Service: Refers to the Website operated by Xclusive Competitions Ltd.
- Service Provider: Any individual or organisation processing data on behalf of the Company, including third parties supporting the delivery, maintenance, and analysis of the Service.
- Third-party Social Media Service: Any social media platform through which users may log in or create accounts for the Service.
- Usage Data: Data collected automatically, such as page visit duration, device type, or IP address.
- Website: Refers to Xclusive Competitions
- You: Refers to the individual accessing or using the Service, or a legal entity on whose behalf the Service is accessed.
Collecting and Using Your Personal Data
Types of Data Collected
1. Personal Data:
While using our Service, you may be asked to provide certain personally identifiable information, including but not limited to:
a. Email address
b. First and last name
c. Phone number
d. Address (including state, province, ZIP/postal code, and city)
Xclusive Competitions Ltd is registered as a Data Controller with the ICO under registration reference: C1619040.
2. Usage Data: Usage Data is collected automatically during your interaction with our Service. This includes:
a. Your device’s IP address
b. Browser type and version
c. Pages visited and time spent on them
d. Device identifiers and diagnostic data
When accessing our Service via a mobile device, additional information such as mobile device type, unique ID, and operating system may also be collected.
Tracking Technologies and Cookies
We use cookies and similar technologies to enhance your experience and analyze usage patterns. These may include:
- Browser Cookies: Small files stored on your device to enhance functionality.
- Flash Cookies: Files used to remember your preferences and activity.
- Web Beacons: Small graphics used for tracking user engagement.
Cookies can be either:
- Session Cookies: Deleted when you close your browser.
- Persistent Cookies: Remain on your device until manually deleted.
Use of Your Personal Data
We may use your personal data for purposes including:
- Service Delivery: To provide and monitor our Service.
- Account Management: To manage your user registration and account access.
- Customer Support: To handle your inquiries and requests.
- Marketing: To send you promotional materials about similar products or services, unless you opt out.
- Business Transfers: To facilitate mergers, acquisitions, or similar events involving the Company.
- Legal Compliance: To meet legal obligations or respond to requests from public authorities.
- Other Uses: To analyze data trends and enhance our Service.
Sharing Your Data
Your personal data may be shared:
- With Service Providers for operational support.
- During business transfers such as mergers or acquisitions.
- With affiliates or business partners.
- With other users if you interact publicly through the Service.
- With your consent for specific purposes.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal requirements.
Security of Your Data
We employ commercially reasonable measures to protect your personal data, though no method of transmission or storage is entirely secure.
Third-party Services
We may use third-party providers such as Google Analytics for website traffic analysis, Klaviyo for email marketing and Meta for Paid advertising. Please refer to their respective privacy policies for details.
Changes to this Privacy Policy
We may update this Privacy Policy periodically and will notify you of significant changes through email or notices on our Service.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]